Museum Accessibility


Location of the Museum and how to get there
The Ethnographic Museum in Kraków is housed in two buildings. The first is the “House of Esther” on Krakowska 46, and the second is the Town Hall at plac Wolnica 1.
The buildings are close to one another – about 100 metres away. One can reach the museum via city transportation. The closest stop is the tram stop “Plac Wolnica”. Trams 6, 8, 10, and 13 all make stops here.
The Town Hall is where the permanent exhibition is located, and majority of our educational events happen here.
“House of Esther” houses our temporary exhibits. Our library and administrative office is also located here.


Pricing Policy:

We offer discounted ticket prices for persons with disabilities:

  • Discounted entrance to the permanent exhibition – 8 PLN
  • Group discount (10+ people) – 6 PLN per person

The visitor will not bear any additional costs in terms of Museum-provided accommodations according to his/her needs.

Fee waivers are available for caretakers od people with disabilities. 

See our exhibitions with a Museum-provided assistant!

If visiting the Museum on your own is difficult for you, we will provide you with an assistant to guide you through the permanent exhibition. They will help you safely and comfortably navigate the exhibition as well as help you to fully experience available materials. This service is completely free. If the need arises, the assistant will also help you travel from the tram stop or car to the Museum and back again. To help us best organise assistance for you, please let us know your needs at least two days ahead of your visit to the Museum. You may call 533 325 435 (there’s also the possibility of notifying us via SMS) or write to the email address


Translation into Polish Sign Language

During  workshops for organised groups and other educational events, as well as visits with a Museum guide, we offer free translation into Polish Sign Language. To help us best organise assistance for you, please request a PSL interpreter at least two weeks ahead of your visit to the Museum.


For more information about translation into Polish Sign Language please contact Olga Błaszczyńska,
Accessibility Coordinator, ph./SMS: 533 325 435, e-mail: